With reference to the untrue and misleading statement which was sent to many of our clients by Connells Estate Agents, we have a response from the Area Partner of Connells:
Which basically states:
"The staff at the Grantham office of Connells acted without the authorisation/approval from senior management and they have taken appropriate action with the Grantham office.
Interestingly this is a complete contradiction to the explanation we received verbally from the Grantham office, who stated:
"The marketing material was supplied from head office and it was a directive from head office that we send it to other agents clients, unfortunately the individual responsible did not do her research thoroughly prior to sending it to your clients"
We did receive an apology from Connells which we pass on to you our clients and hopefully you will not be sent misleading and untrue marketing material from Connells again.